Identified - We are aware of some users receiving a failed to process error when trying to launch RXNT from RevolutionEHR. We are working with RXNT to find a resolution as soon as possible. In the meantime you can still manage your prescriptions by going to www.rxnt.com
Jul 28, 10:39 CDT
RevolutionEHR United States
Operational
90 days ago
99.83
% uptime
Today
RevolutionEHR Canada
Operational
90 days ago
100.0
% uptime
Today
Internet Status
?
Operational
Integrated Partners
?
Degraded Performance
90 days ago
98.86
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jul 28, 15:51 CDT
Investigating -
We are currently investigating an issue that has caused Pulse in the US to stop reporting data. The appear to impact all dates from 7/21/2022
Jul 25, 09:59 CDT
Resolved -
RevolutionEHR services will be restored over the next 45 minutes. Customer logins will be allowed on a limited basis at first while the system comes back online, so if you cannot log in initially, please retry in 10 minutes. The initial customer experience may deliver response times somewhat slower than expected, but this will continue to improve over the next few hours, and should normalize by this evening. Thank you for your patience as we have safely restored our services following an outage by our hosting partner.
Jul 28, 15:31 CDT
Update -
A resolution has been implemented and we are awaiting final testing to be completed
Jul 28, 14:24 CDT
Identified -
We have received notification from the data center that this issue is occurring in our us-east-2 region is not a problem with the RevolutionEHR servers directly. The data center has assured us that the engineers are working to resolve this issue as quickly as possible
Jul 28, 12:22 CDT
Investigating -
We have been notified by the data center that RevolutionEHR is currently down. Our engineers are currently focusing all efforts toward this issue but at this time we do not have an ETA on a resolution. We will continue to post updates as they become available
Jul 28, 12:02 CDT
