Identified - We’ve received reports that some customers are unable to process credit card transactions through RevPayments following a recent Google Chrome security update.
This issue requires a software update from Global Payments, and we have notified their team to ensure they are aware and working toward a resolution.
We’ll share updates as soon as more information becomes available from Global Payments.
Nov 04, 2025 - 13:09 CST
Resolved -
We have received notification from Trizetto that this issue has been resolved.
Jan 16, 16:27 CST
Investigating -
We are receiving reports that customers are receiving an error message that we are unable to connect to TriZetto SFTP server. Early indicators are showing this may be an issue at Trizetto. We are contacting Trizetto for an update and will provide more information as it becomes available.
Jan 16, 13:31 CST
Resolved -
This incident has been resolved.
Jan 6, 17:21 CST
Investigating -
We have received intermittent reports of issues with the TAB integration. A handful of users have reported that appointments created or started in TAB are not syncing back to RevolutionEHR. We have contacted TAB and they are currently investigating.
Dec 30, 13:08 CST