Monitoring - As we prepare for the upcoming time zone changes affecting parts of Canada on November 1, 2026, we want to make sure your office has the information and guidance needed to prepare for these changes.
Due to these changes, some recurring appointments may display one hour earlier or later than expected in RevolutionEHR schedules, the patient portal, or appointment notifications.
We have also created a help article with important information about these changes, including the updates needed for your devices and browsers, how to check your time zone settings, and what to do if appointments, schedule slots, or apps are displaying incorrect times.
https://help.revehr.com/hc/en-us/articles/44427845649943-Preparing-For-Canadian-Time-Zone-Changes
Oct 21, 2026 - 17:05 CDT
Due to these changes, some recurring appointments may display one hour earlier or later than expected in RevolutionEHR schedules, the patient portal, or appointment notifications.
We have also created a help article with important information about these changes, including the updates needed for your devices and browsers, how to check your time zone settings, and what to do if appointments, schedule slots, or apps are displaying incorrect times.
https://help.revehr.com/hc/en-us/articles/44427845649943-Preparing-For-Canadian-Time-Zone-Changes
Oct 21, 2026 - 17:05 CDT
Investigating - We are aware of the upcoming permanent time zone changes affecting parts of Canada and understand the importance of ensuring the correct times display on your schedule.
Our development team is actively reviewing these changes and we will provide additional information as it becomes available.
Oct 01, 2026 - 14:20 CDT
Our development team is actively reviewing these changes and we will provide additional information as it becomes available.
Oct 01, 2026 - 14:20 CDT
Investigating - Some users may be unable to scan documents to Revolution after updating their Mac computer. This issue is related to Apple’s transition away from supporting Intel-based applications on newer macOS versions, particularly on Apple silicon Macs. Operating systems that have been reported this affects so far are Golden Gate and Rosetta
Our Development team is aware of the issue and is working toward a resolution. We will provide an update when more information is available.
Sep 25, 2026 - 10:07 CDT
Our Development team is aware of the issue and is working toward a resolution. We will provide an update when more information is available.
Sep 25, 2026 - 10:07 CDT
Monitoring - ClinicAid has rolled back changes associated with this issue, and offices may now resume submitting claims. Our teams will continue working together to identify and implement a permanent solution while monitoring the integration.
Sep 22, 2026 - 13:08 CDT
Sep 22, 2026 - 13:08 CDT
Investigating - We are investigating an issue affecting claim submissions to ClinicAid. Claims are currently not being accepted, and offices may receive the following error:
“Error processing provider: business_arrangement=[must be a 7 digit number]”
Our team is working with ClinicAid to identify the cause and determine next steps. We will provide additional updates as more information becomes available.
Sep 22, 2026 - 11:23 CDT
“Error processing provider: business_arrangement=[must be a 7 digit number]”
Our team is working with ClinicAid to identify the cause and determine next steps. We will provide additional updates as more information becomes available.
Sep 22, 2026 - 11:23 CDT
RevolutionEHR United States
Operational
RevolutionEHR Canada
Operational
Internet Status
Operational
Integrated Partners
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.