Monitoring - Trizetto made some updates over the weekend that seem to have resolved this issue. We will continue to monitor the results.
May 22, 2024 - 14:57 CDT
Investigating - From Trizetto:

TriZetto Provider Solutions is aware that users may be experiencing slowness or errors when attempting to send and receive files via SFTP today, Monday, May 13, 2024.

If unable to upload files, clients can utilize the Alternate Send Method by navigating to the following:
On the home page under the Send and Receive menu > Send/Receive Files > Switch to Alternate Send Methods > Browse for the file to upload

We are working to resolve this issue.

May 14, 2024 - 10:24 CDT
Investigating - We have received reports that some customers are experiencing an error when rescheduling patients. Our engineering team is actively investigating.
May 14, 2024 - 14:58 CDT
RevolutionEHR United States Operational
90 days ago
100.0 % uptime
Today
RevolutionEHR Canada Operational
90 days ago
100.0 % uptime
Today
Internet Status ? Operational
Integrated Partners ? Degraded Performance
90 days ago
95.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 23, 2024

No incidents reported today.

May 22, 2024

Unresolved incident: Trizetto is reporting performance issues.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

Unresolved incident: Error when rescheduling patients.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.