Update - Update provided by Trizetto: On 3/16, we had planned to update our servers (Serv-U) which would improve the system sluggishness, but the deployment was rolled back. April 20th is the rescheduled date to update our servers along with updating our security encryption
Apr 03, 2024 - 12:12 CDT
Update - We have received notification from Trizetto that the update did not occur, we will continue to post updates as they become available"
Mar 18, 2024 - 08:40 CDT
Update - Trizetto is planning on doing an update this weekend which should resolve this lagging issue once completed.
Mar 15, 2024 - 16:10 CDT
Update - We are continuing to work on a fix for this issue.
Mar 14, 2024 - 09:08 CDT
Identified - Trizetto has notified us that they are experiencing high traffic on their websites which is causing slowness on their servers. Due to the slowness of TriZetto’s servers clients can experience slowness when sending claims or statements from RevolutionEHR to Trizetto. Although Trizetto is working to resolve this issue an eta is not known.
Mar 14, 2024 - 09:07 CDT
RevolutionEHR United States Operational
90 days ago
100.0 % uptime
Today
RevolutionEHR Canada Operational
90 days ago
100.0 % uptime
Today
Internet Status ? Operational
Integrated Partners ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Resolved - This incident has been resolved.
Apr 10, 16:09 CDT
Update - Current delay is down to approximately 7 minutes
Apr 10, 15:51 CDT
Identified - The delay has leveled off and is starting to come down. This can also impact the display of new items created in Inventory and Administration
Apr 10, 15:21 CDT
Investigating - There is currently a delay of approximately 10-15 minutes as it relates to reports which also includes claim status. Any new data entered can take up to 15 minutes to appear in an associated report and any change in claim status will also be delayed. For example, authorizing an invoice may take up to 15 minutes for the claim to appear in the Claims to Submit list.
Apr 10, 14:36 CDT
Apr 9, 2024

No incidents reported.