Resolved -
This incident has been resolved.
Jun 15, 08:42 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 15, 08:42 CDT
Identified -
Our Engineering team has identified the root cause of this issue and has prepared a fix that will be deployed during a scheduled maintenance window tonight.
Because the update requires system downtime, we have chosen to perform the deployment after hours to minimize disruption to users and ensure the least amount of interruption to normal operations.
We appreciate your patience.
Jun 12, 11:52 CDT
Investigating -
If using the patient quick search in the dark blue header bar, hitting the enter key instead of manually clicking on the patient name will trigger a log out. While we resolve this issue, please use the mouse to click on the appropriate patient name instead of hitting the enter key when using the patient quick search in the dark blue header in the upper right
Jun 12, 09:40 CDT