Scanning to Revolution on Updated Mac Computers
Investigating - Some users may be unable to scan documents to Revolution after updating their Mac computer. This issue is related to Apple’s transition away from supporting Intel-based applications on newer macOS versions, particularly on Apple silicon Macs. Operating systems that have been reported this affects so far are Golden Gate and Rosetta

Our Development team is aware of the issue and is working toward a resolution. We will provide an update when more information is available.
Sep 25, 2026 - 10:07 CDT
Canada Permanent Daylight Savings
Investigating - We are aware of the upcoming permanent time zone changes affecting parts of Canada and understand the importance of ensuring the correct times display on your schedule.

Our development team is actively reviewing these changes and we will provide additional information as it becomes available.
Oct 01, 2026 - 14:20 CDT
ClinicAid Claim Submission Issue
Monitoring - ClinicAid has rolled back changes associated with this issue, and offices may now resume submitting claims. Our teams will continue working together to identify and implement a permanent solution while monitoring the integration.
Sep 22, 2026 - 13:08 CDT
Investigating - We are investigating an issue affecting claim submissions to ClinicAid. Claims are currently not being accepted, and offices may receive the following error:

“Error processing provider: business_arrangement=[must be a 7 digit number]”

Our team is working with ClinicAid to identify the cause and determine next steps. We will provide additional updates as more information becomes available.
Sep 22, 2026 - 11:23 CDT
Uptime over the past 90 days. View historical uptime.
RevolutionEHR United States Operational
RevolutionEHR Canada Operational
Internet Status Operational
Integrated Partners Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 9, 2026

Investigating Navigation Errors In RevolutionEHR
Resolved - The navigation errors have been resolved. As part of the response, we temporarily turned off the Pending Payment feature. We’ll share an update when we know when it can be made available again.
Oct 9, 16:01 CDT
Monitoring - The rolling restart has been completed. If you’re still experiencing errors, please sign out and sign back in. We’re monitoring the system and will share updates as needed.
Oct 9, 13:16 CDT
Identified - We’ve identified two potential causes of the errors and are addressing both. We’ll turn off a recently enabled setting and perform a rolling restart of our infrastructure.

Over the next 10–20 minutes, users may be prompted to sign in again as the restart reaches different parts of the system.
Oct 9, 12:43 CDT
Investigating - Some users are seeing error messages while navigating RevolutionEHR. We’re investigating and will share updates as they become available.
Oct 9, 12:13 CDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Unresolved incident: Canada Permanent Daylight Savings.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

System Maintenance Thursday, September 24th at 11:00 pm CDT
Completed - The scheduled maintenance has been completed.
Sep 25, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 23:00 CDT
Scheduled - We will be performing scheduled maintenance Thursday, September 24th at 11:00 PM CDT. The system will be unavailable for 2 hours during this time. If you are logged in at 11:00 PM CDT on
Thursday, you will receive an error message and may lose data currently being entered. It is very important that you log off prior to 11:00 PM CDT Thursday.
Sep 22, 16:53 CDT
Incident History Powered by Atlassian Statuspage