Application Performance Issue
Update - We continue to make iterative improvements to protect system stability and saw significant improvements at the end of last week. We will continue to monitor the system at a very high level while additional improvements are added. We will be providing more detailed information regarding the recent issues.
May 15, 2023 - 08:26 CDT
Update - We are continuing to monitor for any further issues.
May 08, 2023 - 14:25 CDT
Update - We are continuing to monitor for any further issues.
May 08, 2023 - 12:42 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 08, 2023 - 12:26 CDT
Identified - The issue has been identified and a fix is being implemented.
May 08, 2023 - 12:12 CDT
Investigating - We are aware of an issue that is impacting application performance. Our engineers are currently investigating the cause.

More information will be posted as it becomes available.
May 08, 2023 - 12:10 CDT
Uptime over the past 90 days. View historical uptime.
RevolutionEHR United States Operational
90 days ago
99.96 % uptime
Today
RevolutionEHR Canada Operational
90 days ago
100.0 % uptime
Today
Internet Status ? Operational
Integrated Partners ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
System Maintenance Tonight for Canada
Completed - The scheduled maintenance has been completed.
May 25, 23:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 22:30 CDT
Scheduled - We will be performing maintenance tonight, Thursday, May 25th at 10:30 PM Central. The system will be unavailable for approximately 1 hour during this time. If you are logged in at 10:30 PM Central tonight, May 25th, you will receive an error message and may lose data currently being entered. It is very important that you log off prior to 10:30 PM Central tonight.
May 25, 18:05 CDT
Reporting is unavailable in Canada
Resolved - Reporting has been restored and all data entered will display
May 25, 17:41 CDT
Investigating - Any changes that have been made in the system since 4:00 pm CST will not display in reports being run. The data is there, it is just not available in reports at this time. We are working to resolve this as quickly possible. Please note that this only impacts Canada
May 25, 17:04 CDT
Delay in Reports and Claim Status
Resolved - This incident has been resolved.
May 25, 17:02 CDT
Monitoring - The reports are no longer experiencing a delay, we will continue to monitor
May 25, 13:06 CDT
Investigating - There is currently a delay of approximately 10 to 15 minutes as it relates to reports which also includes claim status. Any new data entered can take up to 10 to 15 minutes to appear in an associated report and any change in claim status will also be delayed. For example, authorizing an invoice may take up to 15 minutes for the claim to appear in the Claims to Submit list.
May 25, 10:54 CDT
May 24, 2023
Delay in reports and claims status
Resolved - This incident has been resolved.
May 24, 18:36 CDT
Monitoring - There is currently no delay present, we will continue to monitor
May 24, 14:59 CDT
Update - Current delay is down to 1 to 3 minutes
May 24, 14:37 CDT
Investigating - There is currently a delay of approximately 10 minutes as it relates to reports which also includes claim status. Any new data entered can take up to 10 minutes to appear in an associated report and any change in claim status will also be delayed. For example, authorizing an invoice may take up to 150minutes for the claim to appear in the Claims to Submit list.
May 24, 12:20 CDT
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

Unresolved incident: Application Performance Issue.

May 14, 2023

No incidents reported.

← Incident History Powered by Atlassian Statuspage