Error appearing when processing a credit card payment through Bluefin

Incident Report for RevolutionEHR

Resolved

This incident has been resolved.

Posted Jan 15, 2021 - 12:51 CST

Identified

An error message is appearing when processing credit card payments using the Bluefin integration. Please be aware that the payment will still process. The following will occur until this error message is resolved:

1. Payment is processed through Bluefin
2. Error message appears
3. Payment is still processed

Our engineers are working to resolve the error message appearance, in the interim you may continue to process credit card payments through Bluefin as always and ignore the error message

Posted Jan 15, 2021 - 12:04 CST

This incident affected: RevolutionEHR United States and Integrated Partners.