Identified - We’ve received reports that some customers are unable to process credit card transactions through RevPayments following a recent Google Chrome security update.

This issue requires a software update from Global Payments, and we have notified their team to ensure they are aware and working toward a resolution.

We’ll share updates as soon as more information becomes available from Global Payments.

Nov 04, 2025 - 13:09 CST
Identified - We are aware of an issue impacting the ability to scan directly into RevolutionEHR following a recent Google Chrome security update.

Our development team is actively working to update our scanning integration software to restore full functionality as quickly as possible.

In the meantime, documents can be scanned outside of RevolutionEHR using your scanner’s software and uploaded manually.

We’ll post an update as soon as this issue is resolved.

Nov 04, 2025 - 13:09 CST
RevolutionEHR United States Operational
90 days ago
100.0 % uptime
Today
RevolutionEHR Canada Operational
90 days ago
100.0 % uptime
Today
Internet Status ? Operational
Integrated Partners ? Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Resolved - This incident has been resolved.
Nov 11, 12:39 CST
Investigating - TriZetto is currently experiencing issues that are preventing users from logging in. Their team is actively investigating and working to resolve the problem.

As a result, RevolutionEHR users may encounter an “Unable to connect to TriZetto” error message when attempting to submit claims or send patient statements.

We will provide updates as soon as more information becomes available.

Nov 10, 13:47 CST
Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

Unresolved incidents: RevPayments — Known Issue, Scanning integration currently unavailable.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.