Investigating - We are aware of an issue affecting some ABB SmartFlow contact lens orders where the vendor status is not updating as expected. This issue is specific to ABB orders. Our development team is actively working with ABB to identify the cause and restore normal functionality.
Jul 10, 2026 - 15:22 CDT
RevolutionEHR United States
Degraded Performance
90 days ago
100.0
% uptime
Today
RevolutionEHR Canada
Operational
90 days ago
100.0
% uptime
Today
Internet Status
Operational
Integrated Partners
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 12, 2026
No incidents reported today.
Jul 11, 2026
No incidents reported.
Jul 10, 2026
Unresolved incident: ABB SmartFlow Order Status Updates.
Resolved -
This incident has been resolved.
Jul 8, 12:49 CDT
Monitoring -
We are aware of an issue affecting some offices when submitting claims to ClinicAid. Impacted users may receive a 403 error during claim submission.
ClinicAid has advised that recent security updates on their end are causing this error for some users. Their development team is actively investigating the issue and working toward a resolution.
We will continue to monitor the situation and share additional updates as they become available from ClinicAid.
Jul 8, 09:37 CDT
Resolved -
This was related to an issue on the VisionWeb side. VisionWeb was able to quickly identify and resolve the problem.
Jul 1, 08:54 CDT
Investigating -
We are aware of an issue occurring when accessing or creating a new Order when the processor is set to VisionWeb. Our engineers are actively investigating. We will post additional information as it becomes available. The error will prevent additional work in the software without out logging out/in. Currently we advise that you do not open or create any VisionWeb orders to prevent disruption to your RevolutionEHR access
Jul 1, 08:35 CDT
Resolved -
This incident has been resolved.
Jun 30, 08:42 CDT
Investigating -
We are aware of an issue impacting some RevIntake users. Affected offices may see patients not appearing in the RevIntake Dashboard and/or patients not receiving RevIntake messages as expected.
We are aware of the issue actively working on a resolution. We will continue to monitor progress and provide an update as soon as additional information is available or the issue has been resolved.
Jun 29, 10:47 CDT
