Attention RevDirect Users Only: RevDirect partner is currently unable to add new RevDirect addresses

Incident Report for RevolutionEHR

Resolved

This incident has been resolved.

Posted Sep 18, 2023 - 11:14 CDT

Update

Secure Exchange Solutions is still actively working to resolve this issue, we do not have any new updates from them at this time, but will post information as it becomes available

Posted Jul 27, 2023 - 16:12 CDT

Investigating

RevolutionEHR users are receiving an error when attempting to create new RevDirect addresses. We are currently working with Secure Exchange Solutions to resolve the issue and will post any updates as they become available at the end.

Posted Jul 24, 2023 - 10:43 CDT

This incident affected: Integrated Partners.