Delay in reports and claims status

Incident Report for RevolutionEHR

Resolved

This incident has been resolved.

Posted Nov 12, 2024 - 16:04 CST

Investigating

There is currently a delay of approximately 20 minutes as it relates to reports which also includes claim status. Any new data entered can take up to 20 minutes to appear in an associated report and any change in claim status will also be delayed. For example, authorizing an invoice may take up to 20 minutes for the claim to appear in the Claims to Submit list.

Posted Nov 12, 2024 - 10:48 CST

This incident affected: RevolutionEHR United States.