The navigation errors have been resolved. As part of the response, we temporarily turned off the Pending Payment feature. We’ll share an update when we know when it can be made available again.
Posted Oct 09, 2026 - 16:01 CDT
Monitoring
The rolling restart has been completed. If you’re still experiencing errors, please sign out and sign back in. We’re monitoring the system and will share updates as needed.
Posted Oct 09, 2026 - 13:16 CDT
Identified
We’ve identified two potential causes of the errors and are addressing both. We’ll turn off a recently enabled setting and perform a rolling restart of our infrastructure.
Over the next 10–20 minutes, users may be prompted to sign in again as the restart reaches different parts of the system.
Posted Oct 09, 2026 - 12:43 CDT
Investigating
Some users are seeing error messages while navigating RevolutionEHR. We’re investigating and will share updates as they become available.
Posted Oct 09, 2026 - 12:13 CDT
This incident affected: RevolutionEHR United States.